You're an outstanding bike mechanic with a love of bikes. We're an innovative bike company looking for someone to help us become famous for our service.
First and foremost, you'll be assembling, repairing and servicing our customer's bikes to the highest standard, in record time.
You won't just be a bike mechanic though, because we don't just make bikes. You'll also be expected to develop an in-depth knowledge of our range (past and present), know and follow our world-class repair and assembly processes, keep our Bike Doctor workplace in ship shape, and make sure we're never short of a part.
You'll have the smarts and the confidence to flag issues, whether they impact our bikes or our customers' happiness.
You'll be expected to advise our customers from afar, so they can get their problems fixed no matter where they are.
And if things get crazy, you'll be able to jump into the store and help our customers too.
You'll need to have:
A recognised bike technician qualification.
Real-world experience as a bike technician.
Extensive knowledge regarding bicycles and/or technique.
Experience in retail is a bonus.
Oral and written English is a bonus.
We're growing like crazy, so you'll also need the patience of a saint and the persistence of a bulldog. We don't just want someone who can tick the boxes, we're looking for someone that can solve problems of all sizes, lean into the chaos, and help us get better every day.