New York Store Manager

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New York Store Manager

Are you the entrepreneurial team leader who'll take our US retail operations to the next level?

FULL-TIME · NEW YORK

We’re a bike company that doesn’t play by the rules, and we’re taking the world by storm. Our city brand stores are the beating hearts of our international operations, and we’re looking for an experienced store manager that shares our vision of bringing bikes to the world. Think you’ve got what it takes? This is your chance to join our team of riders, tinkerers, and troublemakers.

If you’ve ever set foot in a VanMoof brand store, you’ll know they’re not like other bike shops. In fact, they’re not like other shops period. Our brand stores are city hubs for all things VanMoof, a place where people can take the latest models for a (big) test ride, start a VanMoof+ subscription, get some mechanical TLC from our Bike Doctors, or just stop by for a fresh cup of coffee and a chat.

We’re looking for a forward-thinking team leader who can take charge of our New York branch and drive our performance and legendary customer service further than ever before. Not only will you maintain and improve standards across the board, you’ll take steps to transform the store into a brand ‘embassy’, with an increased focus on customer experience, test rides, collaborations and community events – both for local residents and corporate partners.

As store manager, it’s up to you to divide your time between locking in sales with customers, recruiting and optimizing your in-store team, making sure repairs are running smoothly, and liaising with our offices around the world. All the while, you’ll need to make sure everything about the store is completely on-brand as possible.

We didn’t say it would be easy, but it will be a whole lot of fun.

Your key responsibilities

  • Manage our flagship brand store in New York, leading and recruiting our retail team and Bike Doctor squad
  • Grow the VanMoof brand in NY and beyond, with a focus on custom test rides, collaborations, events, and more
  • Develop a long term sales strategy, and then work to surpass our own sky-high targets
  • Work closely with our global support team to maintain our level of service, and troubleshoot problems before they arise

The store manager we're looking for has

  • A minimum of 2 years’ retail experience, with applicable team leadership and people management
  • World class communication sales
  • An unstoppable entrepreneurial spirit
  • The willingness to travel, both domestic and international


Our offer

  • Competitive compensation
  • A 40 hour work week (although we always go the extra mile when necessary)
  • Cell phone, laptop, and all the tools you need to do the best job possible
  • Your own VanMoof bike
  • Insider experience in a rapidly-growing international company
  • An informal working environment in Williamsburg
  • Healthy lunches, special snacks, tasty coffee (and lots of tea)


Now, the touchy-feely stuff:

We want someone to change the world with us.
We believe that bikes make cities more liveable and humans happier. You'll join us in our mission to get a LOT more people riding bikes... and go that extra mile to make it happen.

You’ll need to be as stubbornly focused as we are.
We do more with less. But everything we do should be utterly on-brand, engaging, and effective. It’ll be your job to make that happen.

And you'll have to be damn inventive.
We don't want someone who can tick the boxes, we're looking for someone who can solve problems of all sizes, lean into the chaos, and help us get better every day. We're also growing like crazy, so you'll need the patience of a saint and the persistence of an ultramarathon runner (sometimes).

'Nuff said. Do you want to roll your sleeves up and get your hands dirty in all the making, building, problem-solving and growing we'll be doing in 2018? Click the yellow button below and let's get this party started!